Testimonials
The dictionary defines “testimonial” as “A statement testifying to a person’s qualifications, character, etc. or to the merits of some product or service.” Here are some thoughts taken from e-mails from my clients that describe their feelings about my representation.
“When seeking a new location for my medical practice I had the good fortune of meeting Steve Cross of Cross Commercial Realty Advisors. We talked in detail about what I desired and what I would be willing to pay. Steve’s up-to-date inventory of available spaces and the time he spent viewing them with me enabled me to find a great location in a short amount of time. His understanding of commercial property and skill at negotiating contracts made the move an even better value. Steve, you are a true gentleman. Thank you for your expertise.” Dr. David Israel
“We were eager to move offices for over a year, but we simply didn’t have the time to look at real estate, talk to landlords, and do the legwork. Not to mention our strengths are not commercial real estate procurement and lease negotiations. As a long time reader of the Airpark News, I had read about Steve Cross and his commercial real estate services many times. I scheduled a meeting with Steve, and within 24 hours had a customized report of every building in the area that fit our criteria for our new location."
"Steve took us on numerous visits to the various buildings in the area until we found the perfect location. Steve then handled all details and contract negotiations, getting us a phenomenal deal in the process. Our cost for everything – $0.00. I would highly recommend Steve Cross to any business owner. Amazing service and results – and you can’t beat the price!”
“I think I mentioned to you back in 2009 that after searching for a tenant rep part of the reason I placed a call to you was because of your articles that were very tenant focused and written so I could understand them. Commercial leases really are very complex. Thanks for the assistance.”
“Things are moving along great! I am impressed with your articles, very well written and informative.”
“I’d like to introduce to you Steve Cross, he’s the best in tenant/buyer representation and he has helped several of my clients over the years and they rave about him.”
“This is why you are our agent. Thank you for always going way beyond the call.”
“Thanks for the hard work – Tony was correct in his recommendation – top-notch work.”
“Thanks, you’re a mensch!”
“I can't thank you enough for all your help over the years.”
“I have always valued you both as a real estate advisor and as a friend.”
“Thank you Steve for all of your excellent assistance in the purchase of our new building! You were a Godsend! “
“I cannot offer enough positive comments about Steve and his representation of me. His service was invaluable and showed his experience. He knew WHAT to negotiate for and HOW to negotiate for it. I honestly look forward to the next time that I get the opportunity to work with him.”
“I can't begin to tell you how appreciative we are for your help on this. I cannot believe how you streamlined something I have been struggling with for so many weeks.”
“I really appreciate your hard work and professionalism in getting this going. I look forward to working with you to get the transaction concluded.”
“Steve, thanks for finding the error and seeing us through the lease!”
“What a great article! You have discussed issues even the most savvy renters would have never thought of.”
“Your patience and professionalism throughout this entire process has been inspiring. Keep up the good work.”
“The agent we used for our office Steve Cross. We would definitely recommend calling him.”
“You're the best!”
“As always you come through, thank you.”
“I like and appreciate your honesty.”
“Thanks for the clarification! I like the free rent. You’re the greatest!”
“I have found you to be a "trusted" advisor and the only one in this whole process that has been professional (and that includes my own headquarters' people) and look forward to working together in the not too distant future to make this happen.”
“You always do an excellent job of crafting communication. It is a pleasure working with you!”
“Have I told you lately how good you are? If not, you are great!”
“First of all, Dave and I wanted to say ‘thanks’ for all of your hard work on this (and over the last 4 years). This deal would not have come together if not for your professionalism and ability to finesse’ the process. Perhaps we can all do this again in the next 3-5 years.”
“Thank you for reading our lease contract & responding so quickly. You provide awesome service.”
“I just wanted to drop you a note and say hello and thanks for your great work in getting us started in the Kierland location 5 years ago and helping us get out as well. I hope business is booming for you.”
“Thanks so much for your help with this problem. I don't know if I could have gotten this resolved without your help.”
“Just wanted to let you know I received the signed contract and have forwarded them a check for the deposit and rent. Thanks for all your hard work and follow-through. It’s been a pleasure working with you.”
“Thanks for returning my call last night. How refreshing to talk to a clear minded professional.”
“Steve was outstanding and we highly recommend him to you.”
“Thank you for your excellent help.”
“Steve's caring nature, attention to detail and professionalism made our search for a dance studio a great experience. Steve found us the perfect space; and his negotiating skills and industry insights are second to none. We highly recommend Steve Cross to be your commercial real estate agent!”
“I mention your name whenever someone is looking for a space for lease or when negotiating a lease.”
“Thank you for all of your assistance. We could not have done this without you, Steve. We are excited and thrilled, and already in the first stages of construction. You are at the top of the list of invitees to our grand opening and we would be honored if you would attend. Again, Steve, thank you for all of your advice, assistance, expertise, professionalism and friendship.”
“Your article was great for our newsletter and I would love it if your can provide one for our December issue. Your information and business sense makes for great reading.”
“I should have sent you a massive thank you letter weeks ago. I do owe you a thousand thanks. Thank you, Steve, for all the effort and time you put into my little business, not only on the Promenade deal but over the years. Thank you.”
“I have watched your career blossom and am proud to say that I have never heard anyone say a disparaging word about you, which makes your referrals even more appreciated. I wish you continued success and want you to know that I always mention your name to clients that may need leasing services.”
“Thanks, Steve. You did a great job for me and were easy to work with.”
“Thanks again Steve. Sorry we didn’t find you sooner.”
“Hardly a day goes by that I don't think about you. As I continue doing my research and consolidating the information that I have collected over the past year or so, many questions come to mind. By the way, I have also gleaned some good advice from many of the articles on your website.”
“Thank you for your assistances, I don't think I would have got this close without your help. I'm ready to move forward unless you think there's some money left on the table. You continue to do a great job for Linda and I, in a time where we see a lot less professionalism from others. Thanks again.”
“Steve, it is always a pleasure to refer anyone like you who is a true professional.”
“Just wanted to let you know the construction is moving right along, they may be finished on Friday. Thank you again for all of your hard work, and expert knowledge! I'll drop you a line and let you know when we are ready to open, Thank you again!”
“As always, thank you for your guidance and expert advice.”
“I appreciate your wisdom.”
“Thank you so much for your report regarding available space for purchase. It looks like there are some attractive options should I choose to purchase some space. Thanks in advance for your help! Your experience is invaluable.”
“I cannot thank you enough for all you have done for my business. Your guidance has been tantamount in my businesses negotiations with the management of the complex.”
“Thanks for your help with this matter. I'm grateful that you were able to help us with this and getting our present space in Scottsdale.”
“I want to take a moment and thank you for all your excellent work in helping me with my recent lease renewal. I am very happy with my end result and I have you to thank for helping guide me through this transaction. As we have discussed, my plans are to stay in this location through the three-year term and then purchase a building to house my consultancy and my dental office. I will certainly turn to you as my trusted advisor for this next transaction. Please feel very welcome to use me as a reference at any time. Feel welcome to provide your clients my contact information, including my cell number. You can count me as a ‘thrilled client’!”
“Thank you for the great advice. I moved into the new space the landlord offered. The manager also told me corporate would release me from the current lease.”
“Thank you Steve. I could not have come close to this without you. You are the best. I appreciate your continued and unrelenting commitment to client satisfaction.”
“I wanted to let you know how much Melody and I appreciated your professionalism and time you spent with us. I feel as if we wasted your time, but I want you to know you are the first person on my lips when talking about commercial real estate. Again, thank you for your time and work...it is much appreciated.”
“Perfect. This ended up being a bit easier than last time. Thank you again for your expert advice and guidance on this renewal.”
“Thank you Steve for your hard work, knowledge and professionalism in helping us find the perfect location in the Scottsdale Airpark! It was a pleasure working with you and we look forward to working with you in the future!”
“I can't thank you enough for all your help and advice through this.”
“I would like to introduce you to Steve Cross who has been an IMMENSE help to us and could probably help you!”